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Rabu, 19 September 2007

Customer Service for IT

Our client is multinational electronic company, now they are looking for candidate that will be join their team as

Customer Service for IT

1.. 25-32 years old
2.. Min. Diploma
3.. Min. 3 years supervisor experience
4.. Have knowledge of IT Printer solutions, hardware/software, network integration
5.. Good vendor management skill to manage outsourced partners

1.. Develop good working relationship with the ASC and its Authorized Service Providers (ASP) by maintaining a high level of professionalism based on integrityand respect
2.. Conduct regular face to face meeting with ASC & ASP as well as with distributors, resellers & dealers to gather feedback on service issues
3.. Ensure that ASC & ASPs meet the contract obligations & KPIs as spelled out in policy agreements & take all necessary proactive actions to ensure that the ASC and its ASPs to the management, feeedback & recommendations on service issues in the Indonesia market
4.. Conduct service network survey
5.. Comfortable to make sales call especially to corporate customers with sales & marketing team
Should you meet the requirements above and willing to pursue your future career, please send your comprehensive resume in MS WORD format to

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